Privacy Policy
Last Updated: 31/08/2024
BB Techno Design Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [Website URL] (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
1.1 Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
1.2 Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
1.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
To personalize your experience on the Site and to deliver content and product offerings relevant to your interests.
To improve our website to better serve you.
To administer contests, promotions, surveys, or other site features.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
3.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
3.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We are committed to protecting your privacy. No mobile information, including phone numbers, will be shared with third parties or affiliates for marketing or promotional purposes. Please note that the above exclusions do not apply to text messaging originator opt-in data and consent, which will remain strictly confidential and will not be shared with any third parties under any circumstances.
5. Your Rights and Choices
5.1 Account Information
You may at any time review or change the information in your account or terminate your account by contacting us directly.
5.2 Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Noting your preferences at the time you register your account with the Site.
Logging into your account settings and updating your preferences.
Contacting us using the contact information provided below.
6. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If we learn that we have collected information from a child under age 13, we will delete that information as quickly as possible. If you believe we have any information from or about a child under age 13, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
BB Techno Designs Private Limited
info@bigbilltech.com
+91 9995073374
Refund and Return Policy
At BB Techno Designs Private Limited, we strive to provide high-quality products and services. If you are not satisfied with your purchase, we offer a hassle-free return and refund process under the following terms:
Eligibility for Refunds:
You may request a refund for products purchased directly from our website within 14 days of delivery, provided the product is in its original condition and packaging.
Services purchased are generally non-refundable, unless there has been an error or non-delivery of the service.
Refund Processing:
Once we receive your returned product and inspect its condition, we will notify you via email.
If approved, refunds will be processed within 5-7 working days from the date of approval.
The credited amount will be returned to your original payment method (credit/debit card or bank account).
Non-Refundable Items: Certain items such as downloadable software, custom products, or services rendered will not be eligible for refunds.
Pricing
The pricing of all products and services on the website is clearly mentioned and updated regularly. Pricing is subject to change based on market conditions and product availability. Taxes and shipping charges (where applicable) are added at checkout.
Shipping Policy
Shipping Timeframe:
We strive to ship services within 2-3 business days of order confirmation.
Payment Gateway
For secure payment processing, we utilize a trusted third-party payment gateway(Razorpay) that ensures your sensitive payment information is encrypted and processed safely. The payment gateway supports major credit and debit cards, net banking, and other payment methods like UPI and wallets, ensuring convenience and security for our customers.